WebI SP04 Patch 2 Report refresh BICS issues

Hi All,

Recently upgraded BI4.0 SP2 P 17 to SP4 patch 2 and are facing an issue
regarding an existing Webi report using BICS. The report scheduled fine in in
SP2 though now receiving the following error In Web client

“com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException:
com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException:
FatalException occured. The cause was :
com.businessobjects.corba.generic.container.proxy.internal.DependencyFailoverCallbackImpl$FailoverFatalException:
Prepare failover failed”

Through scheduling we receive the generic error. “An internal error
occured while calling 'processDPCommandsEx' API. (Error: ERR_WIS_30270)”

The report is quite large but not excessive, fetching around 70,000 rows
from BW taking 6 minutes. When the query is run for singular sites it is fine.
Is anyone else facing similar issues? APS has been scaled out and DLS Bridge is
set to use 16GB so I can’t see it being a memory issue. Also BICSResultChunkSize
BICSLOVChunkSize have been set to appropriate levels

Here are more details regarding architecture and error message any help would be appreciated.

Details for the BO
OS: Linux SLES 11 SP1

DB: DB2 9.7 (FP1)

BO: BO4.0 SP4 Patch 2

Details for the application server / NetWeaver part:

OS: Linux SLES 11 SP1

DB: DB2 9.7 (FP5)

AS: SAP NetWeaver 7.30SP7

Web Client Error Message -

com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException: com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException: FatalException occured. The cause was : com.businessobjects.corba.generic.container.proxy.internal.DependencyFailoverCallbackImpl$FailoverFatalException: Prepare failover failed

at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:144)

at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:101)

at com.businessobjects.sdk.core.server.internal.AbstractServer.processIt(AbstractServer.java:183)

at com.businessobjects.sdk.core.server.internal.AbstractServer.process(AbstractServer.java:133)

at com.businessobjects.services.coresdk.wsgateway.GatewayPortImpl.processRequest(GatewayPortImpl.java:119)

at sun.reflect.GeneratedMethodAccessor540.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(AbstractInvoker.java:173)

at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:89)

at org.apache.cxf.jaxws.JAXWSMethodInvoker.invoke(JAXWSMethodInvoker.java:61)

at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:75)

at org.apache.cxf.interceptor.ServiceInvokerInterceptor$1.run(ServiceInvokerInterceptor.java:58)

at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)

at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)

at java.util.concurrent.FutureTask.run(FutureTask.java:138)

at org.apache.cxf.workqueue.SynchronousExecutor.execute(SynchronousExecutor.java:37)

at org.apache.cxf.interceptor.ServiceInvokerInterceptor.handleMessage(ServiceInvokerInterceptor.java:106)

at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:255)

at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:113)

at org.apache.cxf.transport.servlet.ServletDestination.invoke(ServletDestination.java:97)

at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:461)

at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:188)

at org.apache.cxf.transport.servlet.AbstractCXFServlet.invoke(AbstractCXFServlet.java:148)

at org.apache.cxf.transport.servlet.AbstractHTTPServlet.handleRequest(AbstractHTTPServlet.java:179)

at org.apache.cxf.transport.servlet.AbstractHTTPServlet.doPost(AbstractHTTPServlet.java:103)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:754)

at org.apache.cxf.transport.servlet.AbstractHTTPServlet.service(AbstractHTTPServlet.java:159)

at com.businessobjects.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:110)

at com.businessobjects.http.servlet.internal.ServletLastFilterChainElement.service(ServletLastFilterChainElement.java:30)

at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:46)

at com.businessobjects.webutil.boetrustguard.BOETrustPrepareFilter.doFilter(BOETrustPrepareFilter.java:32)

at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

at com.businessobjects.swd.shared.tracelog.TraceLogScopeFilter.doFilter(TraceLogScopeFilter.java:38)

at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

at com.businessobjects.sdk.actionfilter.WorkflowFilter.doFilter(WorkflowFilter.java:45)

at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

at com.businessobjects.swd.appcontext.RequestInitFilter.doFilter(RequestInitFilter.java:26)

at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:235)

at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197)

at com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:248)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)

at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:220)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)

at com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:166)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:432)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)

at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)