Hi,
I'm trying to resolve the error below which our customer has reported. They get this error when they run a particular report which yields a very large data.
Error: The Web Intelligence server is running out of memory, your document has been closed. If the problem persists, contact your BusinesssObjects administrator. (Error: ERR_WIS_30285)
Business Objects XI 3.1 version : 12.5.0.1190
OS: Linux
Users running the report : 1
We have already tried the following but the issue persists:
- File Store Timeouts
- Universe Execution Time – Changed both Universes, since I had no idea which one the report was in.
- WebIntelligenceProcessingServer Connection Timeout
- WebIntelligenceProcessingServer command line change
- WebIntelligenceProcessingServer Memory changes:
I searched for other suggestions but they seem to be meant for Windows environments. I need a solution for Linux based BO install.
Any help will be great. Thanks.