Hi all
I have one report template with a few prompts (mandatory: date; optional (at least one): customer name, customer ID, customer phone number). I currently have 30 schedules going on, for different customer and date, emailing as excel to the same DL.
Whenever my LOB asked for a change in the DL or email body, I have to click into each individual recurring items to make the change. Very time consuming (and boring).
Is there a better way I can do this please? The date and customer info various (e.g. customer ID 1234 on date Dec 12, 2012; customer name ABC on date Apr 28, 2013, etc)
I looked into publication bursting, but that's not suitable, as I have different prompt values. (and running the queries for all data is not an option either, too much data, there is a restriction on number of rows returned in the DB).
I don't have control/access to the DB, Universe and CMC.
Any help would be appreciated.
Thanks.