Respected All;
I am stuck in a variable for couple of weeks.
Please help me to get the difference in dates coming under the Ac Create Date Column for respective Request Id's.
I want the result in the Delay Column (Variable Required for the result of delay).
For eg:-
| A | B | C | D | E | F | G |
| Request Id | Ac Create Date | Act Role Proper Name | Delay Simplified(Variable Required | Result In Delay | Act Activity Name | |
| 1 | 000000000560492 | 7/9/2014 | Debt Recovery - Archive | =Ac Create Date C2 - Ac Create Date C1 | 5 | Resolved |
| 2 | 7/14/2014 | Call Centre - Back Office | =Ac Create Date C3 - Ac Create Date C2 | 1 | Forward | |
| 3 | 7/15/2014 | OWN Shop - AL Rayyan | =Ac Create Date C4 - Ac Create Date C3 | 7 | Resolved | |
| 4 | 7/22/2014 | Call Centre - Back Office | = Ac Create Date C5 - Ac Create Date C4 | 0 | Customer Feedback | |
| 5 | 7/22/2014 | Call Centre - Back Office | "NA" | NA | Closed FC | |
| 6 | 000000000561010 | 7/1/2014 | Call Centre - Back Office | =Ac Create Date C7 - Ac Create Date C6 | 1 | Forward |
| 7 | 7/2/2014 | FOLLOW UP TEAM | =Ac Create Date C8 - Ac Create Date C7 | 0 | Resolved | |
| 8 | 7/2/2014 | Call Centre - Back Office | =Ac Create Date C9 - Ac Create Date C8 | 1 | Forward | |
| 9 | 7/3/2014 | R_RO | =Ac Create Date C10 - Ac Create Date C9 | 12 | Return - Wrong Assignment | |
| 10 | 7/15/2014 | Call Centre - Back Office | =Ac Create Date C11 - Ac Create Date C10 | 1 | Forward | |
| 11 | 7/16/2014 | IT CRM & Provisioning | =Ac Create Date C12 - Ac Create Date C11 | 0 | Reassignment | |
| 12 | 7/16/2014 | IT CRM & Provisioning | =Ac Create Date C13 - Ac Create Date C12 | 1 | Follow Up | |
| 13 | 7/17/2014 | IT CRM & Provisioning | =Ac Create Date C14 - Ac Create Date C13 | 0 | Reassignment | |
| 14 | 7/17/2014 | IT_Comptel | =Ac Create Date C15 - Ac Create Date C14 | 3 | Resolved | |
| 15 | 7/20/2014 | Call Centre - Back Office | =Ac Create Date C16 - Ac Create Date C15 | 0 | Recategorization | |
| 16 | 7/20/2014 | Fiber Call Center-Back Office | =Ac Create Date C17 - Ac Create Date C16 | 0 | Forward | |
| 17 | 7/20/2014 | IT CRM & Provisioning | =Ac Create Date C18 - Ac Create Date C17 | 1 | Resolved | |
| 18 | 7/21/2014 | Fiber Call Center-Back Office | =Ac Create Date C19 - Ac Create Date C18 | 0 | Resolved | |
| 19 | 7/21/2014 | Fiber Call Center-Back Office | =Ac Create Date C20 - Ac Create Date C19 | 0 | Customer Feedback | |
| 20 | 7/21/2014 | Fiber Call Center-Back Office | "NA" | NA | Closed |
I have used Delay =DaysBetween([Ac Create Date];Previous([Ac Create Date]))
but however I'm not getting the results required..
Can someone please help me out with the variable.. For better understanding of the question kindly copy paste the table in excel and check it out, but please please help me out !!!
Thanks In Advance 