App crash

Hi all,

client tools not working in my PC..

error :app crash, pls assist what to do..

twice uninstalled and reinstalled Client tool but no luck stills the same problem..

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    WebIRichClient.exe

  Application Version:    14.0.4.738

  Application Timestamp:    4fd6c5d9

  Fault Module Name:    TraceLog-4-0.dll

  Fault Module Version:    14.1.0.896

  Fault Module Timestamp:    514a423d