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webi schedule failing when notification enabled

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Hi all,

 

When I try to  schedule a webi report from launch pad after doing the destination configuration in cmc, the job is successful. However, if i enable the notification(Default setting of the webi report in CMC) { I have not restarted the adaptive job server after enabling the notification setting}and the job fails with below message:

 

Mail the instance to: "[YYYYYYY@XXXX.com]" with a subject of: "" .

Error Message: Object failed to run due to an error while processing on the Job Server.

 

I am testing in our Quality environment. and the details:

Product Version:  14.0.5 

Build Number:  882

 

our production environment is in

Build Number:  738 

Product Version:  14.0.3

 

 

1) why is my job failing when i enable notification and how to fix it?

2) If patch upgrade is the fix, and if my client does not want to upgard our production, then how to go about?

 

Thanks


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