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Strange background color after conversion from .rep to .wid in HTML View

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Hello community,

 

we have a very curious issue with the background color after the conversion (with RCT) from BusinessObjects XI 3.1 DeskI to SAP BO WebI (4.1 SP5).

In Rich-Client, PDF, Excel everything looks fine, but in the BI-Launchpad (HTML-View, not JAVA) the background color of our reports is very often for example orange or green (see background.PNG).

We have no idea where that came from. If you add a new report sheet or create a new report everything is fine. In addition, theerror does not occurin every report (but in 80-90 percent). Also there is no error in the RCT log, which points to this issue. The background color of the reports is "no color", but even if you choose white, it stays orange.

Our customer use: Internet Explorer 9 Version: 9.0.8112.16421 Update: 9.0.32, so maybe it´s because of the old browser? But on the other hand it works fine with new reports.

 

Does someone know the issue or have an idea what to do?

 

Thank you foryour efforts and best regards,

Alexander


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