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BO XI 4.1 does not open when I launch it

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Hello everyone,

 

 

While everything was working fine with BO XI 4.1 on my computer, it is no longer the case.

 

When I click to open it, nothing happens.

When I click right on the file and choose "open with SAP BO XI 4.1", a document appears on my desktop. It is called : "
WebIRichClient_5956_2015_05_08_11_04_28_229_trace.glf"

 

I converted to word and got this main information:

 

ERROR:wicdz_client:RegOpenKeyEx failed : Access is denied.

ERROR:jhelpers:CallStaticVoidMethod: EXCEPTION. [JavaHelpers.cpp;169]‑

ERROR:wicdz_client:Exception
caught : JVMException : the JVM has stopped with pending exception [wicdz_client.cpp;1147]

 

 

On the same day it stopped working, some automatic updates occured on my computer and it could be linked :

 

- MS_Dotnetframework

- Oracle_Java(TM)8Update

 

Any idea ?

 

Thanks!

 

Audrey


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