Post Author: jadmari
CA Forum: WebIntelligence Reporting
Dear All,
We are facing this error message when running queries in web intelligence:
Database error: ct_connect(): directory service layer: internal directory control layer error: Requested server name not found..
The universe is created in a client Designer with these specs:
OS: Win XP
Sybase Driver: Adaptive Server Enterprise Open Client 15.00.00.152 (SYBDRVODB.dll)
Client version: BusinessObjects Enterprise XI R2
The BusinessObjects server has these specs:
OS: Red Hat Enterprise Linux 4 AS 2.6.9-42
Sybase Driver: libsybdrvodb.so
Server Version: BusinessObjects Enterprise XI R2
The Database server where we are retrieving data is on a separate machine and has the following specs:
OS: Red Hat Enterprise Linux 5 2.6.18-53
Sybase Server Version: Sybase ASE version 12.5
We've installed DSN on the BusinessObjects Server and here are the configuration:
These are the contents of the odbcinst.ini file
[Adaptive Server Enterprise]
Description = Sybase ODBC Driver
Driver = /opt/BUSINESS_OBJECTS/ASE12/DataAccess/ODBC/lib/libsybdrvodb.so
FileUsage = -1
UsageCount = 1
These are the contents of the the odbc.ini file
[SERVER_READER]
Description = Sybase ODBC Data Source
UserID = sa
Password = <password value>
Driver = Adaptive Server Enterprise
Server = 192.168.6.18
Port = 5000
Database = STAGING1
UseCursor = 1
The interfaces file in the $SYBASE directory contains:
SERVER_READER
master tcp ether 192.168.6.18 5000
query tcp ether 192.168.6.18 5000
We've tested the connection from the client machine to the database server and it works successfully. We've also tested the connection of the DSN from BusinessObjects Server to Sybase ASE server and it works perfectly too.
I think we've done it correctly but still we cannot get through the
error. Are we missing something here? Can anyone please help us in this
issue?
Thanks,
jad