When we try to launch WRC returns the following message: "Your session timed out. Close the java interface and log on again".
WRC failed to start on every client with this error. Deleting the LocData isn't helping, delete the complete folder "My SAP BusinnesObjects Documents" isn't helping, delete businessobjects objects in "User\AppData\Local or LocalLow" isn't helping.
When I turned off the network adapters THEN I can start WRC. After enabling the network adapters again I can login to all of our SBOP servers. But we have do this procedure every time. But this can't be a "solution" for our BO users.
I have an open support ticket since a few weeks but no solution after doing the following things:
- deinstall and reinstall
- try to start WRC in 3-tier mode
- make sure that there is only one version of WRC installed
- deinstall and reinstall different java 7 and 8 versions
- disable the McAfee On-Access scanner
- define exclusions in McAffee for the install folder
Before the installation of WRC SP06 (full install) we was running on SP04 (server and client) - right know the production server is still on SP04 and all users are back on SP04 client tools. The test server is on SP06 - client tools as well and running fine (inside the virtuell server). No changes on any kind of firewall settings or something else since the error occurs.
Regards,
Michael