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unable to login to linked ITSM through Web Rich Client

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Hi All,

 

i just created linked ITSM as per SBO41 universal design tool document and everything went well. i created and linked custom ITSM (linked ITSM) to existing OOTB ITSM.

i can see both ITSM in CMS

all connection servers are up and running.

 

I wanted to take reports from both universe now, ITSM and Linked_ITSM

i have no problem in taking reports from OOTB ITSM universe but,

when i try to login to linked_ITSM from WRC i get attached error

 

"No business layer sent back from server"

 

someone please let me know how to resolve this error, what could have gone wrong?

 

I'm using WRC 4.1 Sp1

 

BMC Analytics 8.1

 

SAP BO 4.1

 

Thanks

Zaheer


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