BI launch pad cannot search (no result) from new prompt in view mode

Webi Rich Client: version 4.1 support pack 4  patch 2

java for BI launch pad: 1.8.0_31 (and test in java 1.8.0_66 too)

I create new prompt in customer fields (not filter in Bex).

And when refresh report in modify mode, I can search customer in "5*" or "*" term both webi rich client and BI launch pad.

But when refresh report in view mode, I can search customer in "5*" or "*" term on webi rich client only but BI launch pad cannot search something.

view mode:

Webi rich client

BI launch pad

upper picture, new prompt not same display.

please help me