Hi all,
There is a strange issue going on with one of report. Some our Webi report was exposed on SRM system so the vendor can have access to it.
The issue is
1. When Vendor 1 (located in Australia) log into the external SRM portal and execute the report, the righ data is displayed to the Vendor . When the vendor click download to Excel, the right data (exact data displayed to the vendor on the screen) is dowloaded in Excel.
2. When Vendor 2 (located in UK) log into the SRM system and execute the report, the correct data is displayed to the vendor on the screen. But, when the vendor click on 'download to excel' , the excel downloaded contain data for vendor 1. Please note that on the screen, the data displayed was the correct data for vendor 2 but the excel sheet downloaded is for vendor 1 (Vendor 2 is the one that log into the system)
3. When the page is refresh 2-3 times and vendor 2 re-login into the SRM system again, the correct data belonging to vendor 2 is display on the system and when the vendor download the report as excel, the correct data is downloaded this time.
If the PDF/CSV download format is choosen, the downloaded data is correct. The only issue is with Excel download format. PDF/CSV download format down seem to have this issue.
I search the internet and the only relevant posting was posted in 2003
Problem while downloading data from webi to excel. - Toolbox for IT Groups
Anybody has face this issue before pls?