Hi All
I have WI report to analysis incident tickets, what I need is only to extract data which contains word "Mobile" or "Avaya" in Incident Description column.
The data example is as below;
Reference No Incident Description
INC00001 DE AVAYA - CM6 outage
INC00002 Random I/O latency was increased up to 20ms
INC00003 non german numbers callback issue with avaya
INC00004 login failure
INC00005 T-Mobile
INC00006 Good Ent application for Mobile phone
INC00007 various purposes
once the filter is added correctly I should have only rows number 1, 3, 5, and 6.