Hello,
Could someone please help me specify the correct context for the following?
I have the following table of interactions for an Incident
| Incident Id | Date | Username | Status | FLAG Interaction Type #1 | ... | Interaction Type |
|---|---|---|---|---|---|---|
| A | Time 1 | Username 1 | Based on Previous(Status) etc will be 1 if matches status, or NULL if not | |||
| A | Time 2 | Username 1 | ||||
| A | Time 3 | Username 2 | ||||
| B | Time 1 | Username 1 |
Incase it matters, Incident Id, Date, and Username are all merged dimensions of two query results.
I now want to create a summary table of the count of each type of Interaction Types for each Username.
| Username | Interaction Type #1 | Interaction Type #2 |
|---|---|---|
| Username 1 | 5 | 4 |
| Username 2 | ||
I have tried multiple variants of contexts, and sum/count but the totals are never correct and I cannot work out why. I have spent many hours reading about contexts. I think that potentially how I am writing the context is changing the results whether it meets the criteria of the interaction type, or I am just getting the context completely wrong... The last one I've tried:
Sum([FLAG Interaction 1]) ForEach ([Incident Id]; [Date]) Where ([Date] = [Today])) ForAll ([Incident Id];[Date]))
Can someone please let me know how to write the context?
Many thanks!
Wayne