Hi SAP,
We've been experiencing an issue for awhile in our Windows SAP Business Objects BI Platform 4.1 SP4 Patch 4 environment. We are seeing that sometimes queries will not leave the "registered" status in the Data Federation Administration tool. When this happens, queries seem to "hang". That is, whenever a person refreshes a WEBI report and happens to hit the DFS that shows a query in "registered" status, often their report clocks for a very long time and never comes back.
The only work around we have in place for this is to go to our Central Management Console (CMC), find the Process ID for the DFS server that we have split out, and kill the corresponding process on our Windows Server in the task manager. We then restart the DFS in the CMC and it flushes the queries out of registered status. This returns the corresponding DFS service back to normal.
Has anyone experienced this problem before or has good advice on how to properly fix this issue? The screenshot of this is attached.
Thanks,
Jesse